Sparrow support

Help for Sparrow Customer and Sparrow Vendor, from Imagine Solutions.

Tell us what happened

Include your app (Customer or Vendor), the issue, when it happened and any shipment or request reference. For a technical issue, include your device model, operating system and app version if available. Share only the information needed to investigate; remove unrelated personal information from screenshots.

Do not send passwords, one-time sign-in codes, payment-card details or identity documents in your initial message. Support can explain any further verification needed.

Account and sign-in help

For registration, phone verification or account-access problems, describe the step that failed and any error message. Never share a sign-in code with another person.

Shipments, offers and vendors

For a shipment delay, offer, cancellation, payment question or vendor-verification issue, provide the request reference and a short description. Support can review the relevant record; sending a message does not itself cancel a shipment or confirm a refund.

Privacy and account deletion

Use our account deletion page to request deletion of a Customer account, Vendor account, or both. Read the privacy policy or email us for other data requests.

Contact details

Imagine Solutions
Email: info@imaginesol.com
Phone: +20 107 051 0519
Website: www.imaginesol.com

Support hours and a guaranteed response time have not been published. For an immediate emergency, contact the appropriate local emergency service.